Package Title: Assessment Questions
Course Title: MIS 1e
Chapter Number: 1

Question Type: True/False

1) An information system collects, processes, stores, analyzes, and disseminates information for a specific purpose using a computer.

Answer: False

Title: Assessment Question 1.01
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

2)  Information technology refers to computer-based tools used to support the needs of an organization

Answer: True

Title: Assessment Question 1.02
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

3)  IT is enabling more and more people to communicate, collaborate, and compete, thereby leveling the digital playing field. 

Answer: False

Title: Assessment Question 1.03
Learning Objective 1: LO 1.0.1 Provide a real-world application of the value of becoming an informed user of information systems.
Section Reference 1: Introduction
Difficulty: Easy

4) You do not have to work in the IT department to benefit from learning about IT

Answer: True 

Title: Assessment Question 1.04
Learning Objective 1: LO 1.0.1 Provide a real-world application of the value of becoming an informed user of information systems.
Section Reference 1: Introduction
Difficulty: Easy

5) An informed user of IT can enhance his or her organization’s competitive position. 

Answer: True 

Title: Assessment Question 1.05
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

6)  Managing the IS function within an organization is the exclusive responsibility of the IS department.

Answer: False

Title: Assessment Question 1.06
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

7)  A systems analyst focuses on designing specifications for new technology.

Answer: True 

Title: Assessment Question 1.07
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

8)  An auditing manager focuses on the ethical and legal use of information systems.

Answer: True 

Title: Assessment Question 1.08
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

9)  End-user computer refers to a group of end users working together to manage their interactions with a computer.

Answer: False

Title: Assessment Question 1.09
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

10)  Information technology and information systems are the same thing.

Answer: False

Title: Assessment Question 1.10
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

11) In general, informed users tend to get more value from whatever technologies they use.  

Answer: True 

Title: Assessment Question 1.11
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

12) A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered information.

Answer: True

Title: Assessment Question 1.12
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

13) A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be applying her knowledge in your application process.

Answer: True

Title: Assessment Question 1.13
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

14) A list of football scores with the names of the teams that played the games would be considered information.

Answer: True

Title: Assessment Question 1.14
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

15) Information technology deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Answer: False

Title: Assessment Question 1.15
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

16)  A student’s decision to drop one course and add another would be considered a transaction to the university’s information system but not to its accounting system.

Answer: True 

Title: Assessment Question 1.16
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

17)  An ERP system is an interorganizational information system.

Answer: False

Title: Assessment Question 1.17
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

18)  An organization’s supply chain starts at the supplier and ends at the customer.

Answer: True

Title: Assessment Question 1.18
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

19) E-commerce systems are a type of interorganizational information systems.

Answer: True

Title: Assessment Question 1.19
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

20)  An organization’s IT platform consists of the IT components and IT services.

Answer: False

Title: Assessment Question 1.20
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

21)  IT personnel use the IT infrastructure to develop information systems.

Answer: False

Title: Assessment Question 1.21
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

22)  Information is data that have been organized to provide value.

Answer: True

Title: Assessment Question 1.22
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

23)  Knowledge is data that have been organized to convey accumulated learning.

Answer: False

Title: Assessment Question 1.23
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

24)  Digital dashboards are special information systems that that support all managers of the organization.

Answer: True 

Title: Assessment Question 1.24
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

25) The two major determinants of information systems support are the functions that employees perform within organizations and the cost of the information systems.

Answer: False

Title: Assessment Question 1.25
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

26) Information systems tend to follow the structure of organizations and they are based on the needs of employees.

Answer: True

Title: Assessment Question 1.26
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

27) Software is a set of programs that enable the hardware to process data.  

Answer: True

Title: Assessment Question 1.27
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

28) Procedures are the set of instructions about how to use information systems to process information and generate desired output.  

Answer: True

Title: Assessment Question 1.28
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

29)  Enterprise resource planning systems tightly integrate the functional area information systems via a common database.

Answer: True

Title: Assessment Question 1.29
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

30)  Transaction processing systems tightly integrate the functional area information systems via a common database.

Answer: False

Title: Assessment Question 1.30
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

31) Transaction processing systems provide the input for the organization’s databases.

Answer: True

Title: Assessment Question 1.31
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

32) An organization’s supply chain describes the flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers.

Answer: True

Title: Assessment Question 1.32
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

33) Supply chains are composed of only physical product flows.

Answer: False

Title: Assessment Question 1.33
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

34) If you order a computer from Dell, the process of approving your credit card is an information flow along Dell’s supply chain.

Answer: True

Title: Assessment Question 1.34
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

35) Functional area information systems summarize data and prepare reports, and provide the major support for middle-level managers.

Answer: True

Title: Assessment Question 1.35
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

36) Lower level managers make tactical decisions, which generally deal with activities such as short-term planning, organizing, and control.

Answer: False

Title: Assessment Question 1.36
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

37) Dashboards provide rapid access to timely information and direct access to structured information in the form of reports.

Answer: True

Title: Assessment Question 1.37
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

38) Information technology makes managers more productive.  

Answer: True

Title: Assessment Question 1.38
Learning Objective 1: LO 1.4 List three positive and three negative societal effects of the increased use of information technology.
Section Reference 1: 1.4 Why Are Information Systems Important to Society?
Difficulty: Easy

39) Information technology increases the number of employees who can report to a single manager.

Answer: True

Title: Assessment Question 1.39
Learning Objective 1: LO 1.4 List three positive and three negative societal effects of the increased use of information technology.
Section Reference 1: 1.4 Why Are Information Systems Important to Society?
Difficulty: Easy

40) As computers gain in intelligence and capabilities, the competitive advantage of replacing people with machines is decreasing rapidly.

Answer: False

Title: Assessment Question 1.40
Learning Objective 1: LO 1.4 List three positive and three negative societal effects of the increased use of information technology.
Section Reference 1: 1.4 Why Are Information Systems Important to Society?
Difficulty: Easy

41) End user computing is when employees directly use computers in their work.

Answer: True

Title: Assessment Question 1.41
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: Managing Information Resources
Difficulty: Easy

Question Type: Multiple Choice

42) Which of the following is not a benefit of being an informed user of IT?

a) Understanding what is “behind” applications you use in your organization.
b) Providing input to enhance your organization’s applications
c) Helping to select new applications
d) Keeping abreast of new technologies
e) Working in the IT side of the organization.

Answer: e

Title: Assessment Question 1.42
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

43) The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the
 
a) CEO
b) CFO
c) CIO
d) CIS
e) CIT

Answer: c

Title: Assessment Question 1.43
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

44) What does a systems analyst do?

a) Manages an IS service
b) Writes computer code.
c) Interfaces between end users and programmers
d) Forecasts technology trends
e) Creates Web sites and pages

Answer: c

Title: Assessment Question 1.44
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

45) Which of the following statements concerning the management of information resources is not true?

a) They have an enormous strategic value within an organization and therefore are relied on. 
b) Information systems are expensive to acquire, operate, and maintain.
c) Computers are decentralized throughout the organization, which makes it harder to manage.
d) Managing mainframes has become more difficult. 
e) Managing information resources is divided between the MIS department and end users.

Answer: d

Title: Assessment Question 1.45
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Easy

46) Which of the following is the correct hierarchy from the lowest level to the highest level?

a) knowledge, information, data
b) information, data, knowledge
c) data, information, knowledge
d) data, information, experience
e) information, experience, wisdom

Answer: c

Title: Assessment Question 1.46
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

47)  _____ conveys understanding, accumulated learning, and expertise as they apply to a current problem. 

a) Data
b) Information
c) Knowledge
d) Experience
e) Wisdom

Answer: c

Title: Assessment Question 1.47
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

48)  _____ is (are) data that have been organized to have meaning and value to a recipient.

a) Insights
b) Information
c) Knowledge
d) Experience
e) Wisdom

Answer: b

Title: Assessment Question 1.48
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

49) The list of all your purchases from Amazon (books bought, price paid, dates) is defined as ___________.

a) data
b) information
c) knowledge
d) experience
e) wisdom

Answer: b

Title: Assessment Question 1.49
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

50) If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its _____.

a) data
b) information
c) knowledge
d) experience
e) wisdom

Answer: c

Title: Assessment Question 1.50
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

51) A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____.

a) information, data
b) knowledge, information
c) information, knowledge
d) data, information
e) data, knowledge

Answer: d

Title: Assessment Question 1.51
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

52) You are registering for the next semester at your university.  You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. You are using _____ to select your class schedule.  

a) information
b) knowledge
c) experience
d) wisdom
e) data

Answer: b

Title: Assessment Question 1.52
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

53) A purchase of books in the college bookstore is ___________. The report at the end of the day showing sales totals for the day is ____________.

a) information, knowledge
b) information, data
c) data, information
d) data, database
e) data item, business intelligence

Answer: c

Title: Assessment Question 1.53
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

54) An organization’s information technology architecture: 

a) provides a guide for current operations.
b) provides a blueprint for future directions.
c) integrates the information requirements of the organization and all users.
d) is analogous to the architecture of a house.
e) all of these

Answer: e

Title: Assessment Question 1.54
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

55) An organization’s IT components include all of the following except:

a) a network.
b) programs
c) procedures
d) a database 
e) monitors

Answer: c

Title: Assessment Question 1.55
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

56) A(n) _____________ is a computer program designed to support a specific task or business process.

a) Interface
b) Application
c) Functional area
d) Network
e) Database

Answer: b

Title: Assessment Question 1.56
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

57)  _____ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services. 

a) IT components
b) IT services
c) Information technology
d) An information system
e) A computer-based information system

Answer: a

Title: Assessment Question 1.57
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

58) An organization’s _____ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization. 

a) information technology architecture
b) information technology infrastructure
c) information technology
d) information system
e) computer-based information system

Answer: b

Title: Assessment Question 1.58
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

59) IT personnel use _____ to produce _____.  

a) IT components, IT services
b) computer-based information systems, IT architecture
c) IT infrastructure, IT architecture
d) IT infrastructure, IT platform
e) IT components, IT architecture

Answer: a

Title: Assessment Question 1.59
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

60) The IT infrastructure is comprised of _______ and ________.  

a) IT components, IT personnel
b) IT components, IT services
c) IT services, IT personnel
d) IT personnel, computer-based information systems
e) Computer-based information systems, IT personnel

Answer: b

Title: Assessment Question 1.60
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

61) Which of the following statements is false?

a) An application is a computer program designed to support a specific business process.
b) Each functional area within an organization has only one application.
c) A functional area information system is the same as a departmental information system.
d) A functional area information system can obtain data from other functional area information systems.
e) App, application, and application program all mean the same thing.

Answer: b

Title: Assessment Question 1.61
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

62) Enterprise resource planning systems 

a) were designed to process transactions faster.
b) evolved because newer technologies made older systems obsolete.
c)  use a common database for all functional areas.
d) are utilized to conduct site analyses.
e) All the above statements are true.

Answer: c

Title: Assessment Question 1.62
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

63) Knowledge workers 

a) handle day-to-day operations within an organization.
b) make tactical decisions.
c) advise middle managers
d) make routine decisions.
e) are generalists

Answer: c

Title: Assessment Question 1.63
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

64) Office automation systems

a) support only the clerical staff.
b) are comprised of software that is used to develop documents and spreadsheets
c) include report generators.
d) are a type of interorganizational system.
e) are usually developed in-house.

Answer: c

Title: Assessment Question 1.64
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Hard

65)  ___________ include B2B and B2C.

a) Enterprise resource planning systems
b) Computer-based information systems
c) Functional area information systems
d) Interorganizational information systems

Answer: c

Title: Assessment Question 1.65
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium 

66) A collection of related files, tables, and so on that stores data and the associations among them is _____. 

a) hardware
b) software 
c) a database
d) a network
e) procedures

Answer: c

Title: Assessment Question 1.66
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

67) A set of programs that enable the hardware to process data is _____. 

a) hardware
b) software 
c) a database
d) a network
e) procedures

Answer: b

Title: Assessment Question 1.67
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

68) Two information systems that support the entire organization are:

a) enterprise resource planning systems, dashboards
b) transaction processing systems, office automation systems
c) enterprise resource planning systems, transaction processing systems
d) expert systems, office automation systems
e) expert systems, transaction processing systems

Answer: c

Title: Assessment Question 1.68
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

69)  _____ systems are designed to correct a lack of communications among _____.

a) Office automation systems, expert systems
b) Transaction processing systems, functional area information systems
c) Enterprise resource planning systems, functional area information systems
d) Dashboards, office automation systems
e) Functional area information systems, enterprise resource planning systems

Answer: c

Title: Assessment Question 1.69
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

70) When your purchases are swiped over the bar-code reader at the point-of-sale terminals at Wal-Mart, a _____ records the data.  

a) transaction processing system
b) functional area information system
c) dashboard
d) enterprise resource planning system
e) office automation system

Answer: a

Title: Assessment Question 1.70
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

71) Supply chain systems are which type of information system? 

a) departmental information systems
b) enterprisewide information systems
c) interorganizational information systems
d) end-user computing systems
e) individual information systems

Answer: c

Title: Assessment Question 1.71
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

72) Which information system is the most closely associated with the Internet?

a) transaction processing systems
b) functional area information systems
c) electronic commerce systems
d) office automation systems
e) individual information systems

Answer: c

Title: Assessment Question 1.72
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Easy

73)  _____ attempt to duplicate the work of human experts by applying reasoning capabilities.

a) Expert systems
b) Dashboards
c) Functional area information systems
d) Decision support systems
e) Business intelligence systems

Answer: a

Title: Assessment Question 1.73
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: Types of Computer-Based Information Systems
Difficulty: Easy

74) An information system that analyzes credit card applications and suggests approval or denial is a(n): 

a) expert system
b) dashboard
c) functional area information system
d) decision support system
e) business intelligence system

Answer: a

Title: Assessment Question 1.74
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: Types of Computer-Based Information Systems
Difficulty: Medium

75) Which of the following statements is false?

a) IT ultimately decreases the number of managers and experts.
b) IT makes managers more productive.
c) IT increases the number of employees who can report to a single manager.
d) IT reduces stress by giving managers more time to make decisions. 
e) IT decreases the number of promotional opportunities.

Answer: d

Title: Assessment Question 1.75
Learning Objective 1: LO 1.3 Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
Section Reference 1: 1.3 How Does IT Impact Organizations?
Difficulty: Medium

76)  Which of the following statements about the potential impact of IT on non-managerial workers is true?

a) IT will create more jobs than it eliminates.
b) Employees will feel a higher degree of loyalty towards their company.
c) IT could cause employees to experience a loss of identity.
d) The flexibility of IT can minimize stress on the job.

Answer: c

Title: Assessment Question 1.76
Learning Objective 1: LO 1.3 Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
Section Reference 1: 1.3 How Does IT Impact Organizations?
Difficulty: Medium

77)  Which of the following statements about your future role as a manager is false?

a) The people I manage will likely be dispersed geographically.
b) The size of my team will likely be smaller than teams of today.
c) There will be less emphasis on office politics.
d) Many of my decisions will be “real time”.
e) I will need IT tools to handle the data I utilize to make decisions.

Answer: b

Title: Assessment Question 1.77
Learning Objective 1: LO 1.3 Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
Section Reference 1: 1.3 How Does IT Impact Organizations?
Difficulty: Medium

78) Which of the following statements about IT’s role in society is false?

a) IT has created employee flexibility.
b) Robots can do many routine tasks.
c) Robots can handle unfamiliar situations.
d) IT can be used to help doctors diagnose diseases.
e) Telepresence robots can act as the eyes and ears of a business manager.

Answer: c

Title: Assessment Question 1.78
Learning Objective 1: LO 1.4 List three positive and three negative societal effects of the increased use of information technology.
Section Reference 1: 1.4 Why Are Information Systems Important to Society?
Difficulty: Medium

79)  Refer to Opening Case – E-Mealz: Which of the following statements is false?

a) Jane could run E-Mealz just as efficiency without technology.
b) Jane uses social network sites to promote her business.
c) Customers can submit recipes to E-Mealz’s database.
d) Customers receive a weekly meal plan and grocery list.
e) E.E-Mealz provides nutritional information.

Answer: a

Title: Assessment Question 1.79
Learning Objective 1: LO 1.0.1 Provide a real-world application of the value of becoming an informed user of information systems.
Learning Objective 2: LO 1.0.2 Identify three ways in which you depend on information technology in your daily life.
Section Reference 1: Opening Case: E-Mealz
Difficulty: Medium

80) Refer to IT’s About Business Section Reference 1: 1.1 – Build Your Own Multinational Company: A digital nomad is

a) someone who moves from office to office.
b) someone who uses IT to work remotely. 
c) someone who lives outside the United States.
d) someone who works anonymously. 
e) someone who has no IT costs.

Answer: b

Title: Assessment Question 1.80
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1:  IT’s About Business 1.1
Difficulty: Medium

81) Refer to IT’s About Business 1.2 – Electronic E-Discovery Software Replaces Lawyers: E-discovery

a) is still largely in the experimental stage. involves analyzing files in a law firm.
b) searches vast numbers of documents for relevant information.
c) does not have any more features than a search engine.
d) cannot review e-mails or chat conversations.
e) cannot recognize changes in behavior.

Answer: b

Title: Assessment Question 1.81
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: IT’s About Business 1.2
Difficulty: Medium

82) Refer to Closing Case  #1– Revolution! – The revolutions in Tunisia and Egypt 

a) Succeeded despite a lack of connectivity among protestors. 
b) Were masterminded by IT programmers.
c) Relied heavily on social networks.
d) Were carried out by politicians.
e) Gained most of their support from older, more experienced segments of the population. 

Answer: c

Title: Assessment Question 1.82
Learning Objective 1: LO 1.5 Summarize the fundamental concepts and skills related to the impact of information systems on individuals, organizations, and society.
Section Reference 1: Closing Case 1: Revolution
Difficulty: Medium

83) Refer to Closing Case #2– L’Oreal Retools its Information Systems – Which of the following was not a consequence of integrating L’Oreal’s SAP ERP system with FLEXNet? 

a) ISIS supports all faculty processes while promoting best practices.
b) Master data are stored in the company’s central headquarters.
c) Upgrades take much less time.
d) Quality control has improved.
e) Shop workers found the new system stressful.

Answer: e	

Title: Assessment Question 1.83
Learning Objective 1: LO 1.5 Summarize the fundamental concepts and skills related to the impact of information systems on individuals, organizations, and society.
Section Reference 1: Closing Case 2: L’Oréal Retools Its Information Systems
Difficulty: Medium

Question Type: Short Answer

84) Differentiate between information systems and information technology.

Title: Assessment Question 1.84
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

85) Differentiate among data, information, and knowledge.

Title: Assessment Question 1.85
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

86) Differentiate between information technology and information technology infrastructure.

Title: Assessment Question 1.86
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

87) Discuss why information systems and information technologies are integral to your lives.

Title: Assessment Question 1.87
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium

88) Discuss three ways in which information technology can impact managers.

Title: Assessment Question 1.88
Learning Objective 1: LO 1.3 Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
Section Reference 1: 1.3 How Does IT Impact Organizations?
Difficulty: Medium

Question Type: Essay

89) Explain how information technology impacts individuals, organizations, and the world. Support your answer with concrete examples.

Title: Assessment Question 1.89
Learning Objective 1: LO 1.5 Summarize the fundamental concepts and skills related to the impact of information systems on individuals, organizations, and society.
Section Reference 1: Chapter 1
Difficulty: Medium

90)  Discuss three positive and three negative societal effects of the increased use of information technology.

Title: Assessment Question 1.90
Learning Objective 1: LO 1.4 List three positive and three negative societal effects of the increased use of information technology.
Section Reference 1: 1.4 Why Are Information Systems Important to Society?
Difficulty: Medium

Question Type: Multiple Choice 

91) You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your “computer course” in college and hope that you’ll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program?

a) Code a new application
b) Recommend new technologies that might impact the organization
c) Design a new application
d) Become familiar with tools to support using data for decision making
e) Work 9-5 in your office.

Answer: d

Title: Assessment Question 1.91
Learning Objective 1: LO 1.5 Summarize the fundamental concepts and skills related to the impact of information systems on individuals, organizations, and society.
Section Reference 1: Chapter 1
Difficulty: Medium

92)  As a manager in your company, you expect to retrieve ______ from operational systems and present it as _________ to your boss, who will react based on his ____________.

a) knowledge, information, data
b) information, data, knowledge
c) data, information, knowledge
d) data, information, experience
e) information, experience, wisdom

Answer: c

Title: Assessment Question 1.92
Learning Objective 1: LO 1.2.1 Define the terms data, information, and knowledge, and give examples of each.
Learning Objective 2: LO 1.2.2 Define the terms information technology, information system, computer-based information system, and application.
Section Reference 1: 1.2 Overview of Computer-Based Information Systems
Difficulty: Medium

93) In your new position, you are told that you will be working with a business analyst. What would you expect this work to entail?

a) Review computer code
b) Explain the business process
c) Test programs
d) Identify new technology that might benefit the organization
e) Create Web sites and pages

Answer: b

Title: Assessment Question 1.93
Learning Objective 1: LO 1.1 Begin the process of becoming an informed user of your organizations’ information systems.
Section Reference 1: 1.1 Why Should I Study Information Systems?
Difficulty: Medium